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Client:

Basel Area

Services:

Design Thinking, Innovation, Collaboration & Stakeholder Management, Coordination

Context

The DayOne Health Hackathon was an innovation initiative designed to foster patient-centered collaboration within the Swiss healthcare ecosystem.

The goal was to design and facilitate one of the first patient-centric healthcare hackathons in Switzerland, bringing together stakeholders from across the healthcare system to co-create new digital healthcare solutions based on real patient needs.

The initiative involved 14 organizations across the Swiss healthcare ecosystem, including pharmaceutical companies, technology firms, insurers, and research institutions. Participants collaborated to explore patient challenges across nine different disease areas.

The hackathon was not a standalone event but part of a broader design process combining stakeholder research, patient interviews, and collaborative innovation workshops, ultimately culminating in a multi-day co-creation workshop where interdisciplinary teams developed solution concepts.

My Role

Innovation Process Design · Interaction Design · Ecosystem Collaboration

While working as an Interaction Designer at Experientia, I played a key role in designing and shaping the innovation process behind the DayOne Health Hackathon.

My responsibilities went beyond traditional interaction design. I contributed to structuring the overall design thinking methodology, developing the workshop architecture, and helping align stakeholders from multiple organizations within the Swiss healthcare ecosystem.

Over the course of two hackathon editions, I contributed to:

  • designing the patient-centered innovation process
  • structuring the design thinking methodology
  • developing the workshop architecture and facilitation tools
  • preparing and guiding internal team members for workshop facilitation
  • supporting collaboration between 14 organizations across the healthcare ecosystem

The work required balancing the perspectives of multiple stakeholders while ensuring that patient insights remained central to the innovation process.

Approach

Stakeholder Research & Alignment

A stakeholder survey and research activities were conducted to understand the interests and expectations of participating organizations and to align perspectives around patient-centered innovation.

Patient Research

Patient champions representing different disease areas shared their experiences and insights about living with their conditions. These insights informed the definition of innovation challenges.

Modeling Patient Insights

Based on research findings, patient profiles and patient journey maps were developed to highlight key behaviors, pain points, and opportunities across the healthcare journey.

Designing the Innovation Process

I designed a structured design thinking process that guided participants through problem exploration, ideation, and early concept development.

Multi-Day Co-Creation Workshop

The process culminated in a two-day collaborative workshop where interdisciplinary teams worked together to generate solution concepts addressing patient needs.

Key Contributions

• Co-designed the innovation process behind the DayOne Health Hackathon

• Contributed to stakeholder research and survey analysis

• Supported the synthesis of patient insights into patient profiles and journey models

• Designed workshop tools and activities used during the multi-day co-creation workshop

• Helped structure the ideation and concept development process

• Supported facilitation of collaborative innovation sessions across multiple organizations

Impact

The DayOne Health Hackathon created a collaborative innovation environment across the Swiss healthcare ecosystem.

The initiative brought together 34 participants and 11 patient champions from 14 organizations, who collaboratively generated more than 90 innovation ideas addressing patient needs across multiple disease areas.

Beyond the immediate workshop results, the project demonstrated how participatory design and patient-centered innovation methods can help align diverse healthcare stakeholders and foster meaningful cross-organizational collaboration.

Skills Demonstrated

Innovation Process Design

Service Design

Interaction Design

Design Thinking

Healthcare Innovation

Workshop Facilitation

Stakeholder Collaboration

Patient Journey Mapping

Co-Creation Methods

Ecosystem Innovation